Yes. We want our customers to be able to buy what they really like. We offer a 14-day free return service. So since you think our products look good so far, feel free to place your order and you won't lose anything if you're not satisfied.
FREE SHIPPING in US
General FAQ
1. Returns & Warranty Related
Returning an item is a very personal matter and we are willing to solve your worries one-on-one. The quickest way is to contact service@voltsteed.com to request a return. We want our customers to be able to buy what they really like . We offer a 14-day free return service.
In general, there is a 1 year limited warranty on components and parts.
2. Order Related
You will receive an update email for every item we send out, so keep an eye on your email inbox, it may even go to spam. You can also log in to your account on the official to check logistics information. Or you can contact service@voltsteed.com and we will update you the track information.
This is a very personal matter and in order for you to get the fastest and most efficient processing, please contact directly service@voltsteed.com
Yes! Achieve a win-win situation with anyone who is interested by joining our Affiliate Program! See more detail https://voltsteed.com/pages/affiliateprogram
Definitely. Please click on this link: https://voltsteed.com/pages/test rides, we have dedicated customer service to contact you immediately and help you arrange the fastest, closest and most convenient test ride. Save your time and effort!
3. Shipping Related
In-stock orders typically ship within 1-3 business days, unless otherwise noted on the product page. Please allow 2~8 business days for your shipment to arrive at your address. For pre-orders, please refer to the shipping date on the product page. A shipping confirmation email will be sent to your email once the order has shipped.
Please contact customer service if you want to change the address. We will try to help you with that.
No, currently, we are only capable of shipping to the Contiguous United States.
Currently, we are only able to offer standard shipping services to our United States customers. If you are in need of any order or delivery adjustments, please contact: service@voltsteed.com
If you need to make changes to your delivery, please contact: service@voltsteed.com
Packages might be delivered to your front door or signed by your neighbors. We suggest you check with your neighbors first. Or you can check with the shipping company with your tracking number. If possible, please check and provide us with your surveillance video which may help us solve the problems.
4. Payment Related
We accept debit or credit cards: Visa, MasterCard, AMEX, JCB, Shop Pay, PayPal, Klnrna
Voltsteed offers a range of applications and services designed to make it easier for you to buy products and track your orders online, helping you to complete your transactions quickly.
We believe your personal data is precious and belongs to you alone. With Voltsteed, your information is safe and you can delete your account at any time.
We protect your information from being disclosed by others. If a third party requests your personal information, we will refuse to share it unless you give us permission or we are required by law to do so. When we are required by law to share your personal information, we will inform you in advance, unless prohibited by law.
Smoooth and Simple
Klarna helps you elevate your shopping game. When you choose Klarna at checkout, you’ll get the option to shop now and pay later for your purchase. It's shopping the way it should be. Effortless, safe and fun.
Safe and Secure
Klarna uses the latest safeguards and security to protect your information and prevent unauthorized purchases.
About Klarna
We’re on a mission to reshape shopping, by elevating the entire shopping experience from browsing to owning. We do this by giving you the benefits of convenience, perks and inspiration.
Founded in Stockholm, Sweden, Klarna is one of Europe's fastest-growing companies and a leading alternative payment provider. We have 3,500 employees across 17 countries, and are leading the way for alternative payments by serving 90 million consumers and 250,000 retailer’s payment solutions.
https://www.klarna.com/international/about-us/
Sales tax is a tax levied by state and local governments in the United States on a percentage of the sales price of goods and services of a kind that the seller is usually permitted by law to collect from the consumer at the time of purchase.
In the United States, sales taxes are essentially state taxes, collected jointly by the state government and the local governments under its jurisdiction, counties, cities and districts, while the federal government does not collect sales taxes.
Please note sales tax is subject to the state of your shipping address. The status of a states' sales tax, and its percentages, are subject to change at any time without notice.
If you have any questions, please don't hesitate to contact our support team at service@voltsteed.com