Ebike FAQ

1. Cycling Related Information

Recommended riders within height is 1.5-2m ranges could ride comfortably with the corresponded model.

Voltsteed is equipped with a front and rear hydraulic disc brake system, which are more reliable than rim brakes, or v-brakes, providing a faster and safer riding experience. The cost is also more expensive, but we think the brake is also a very important part of the electric bicycle, which affects the safety of customers, so we think it is very necessary even if it is more expensive.

Yes, this V8 ebike has 7 gears, and the turbo gear allows you to experience different riding speeds.

Aluminum alloy material and diameter 220mm, width 90mm.

Our V8 voltage is 48V power 2.4W, lumens 280LM and irradiation distance is 5-8 meters.

Our V8 is 56N.M.

2. Battery Related Information

We strive to be the best in this V8 Ebike to give you the perfect ride. When in pure electric mode, the speed can reach 55KM; when in boost mode, the speed can reach 80KM.

Our V8 is divided into 2 types, one is only a common charging port for emergency use; the other is a USB-A port, note that one end of the charging cable needs to be A male.

You can follow the 3 steps below to remove the battery:

1. Check if the number next to the battery lock hole is the same as the number on the iron plate on the key

2. Twist the lock on the battery to unlock mode with the key

3. Hold the battery with one hand and tap the bottom of the battery with the other to remove

Boot
Secure the battery to the frame and turn the key to lock
Turn the switch on the battery to ON (1) and turn on the power
Press the power button s in the middle of the dashboard

Charge
Use the charger provided with the car
Insert one end of the charger into the 220V/110V AC socket and one end into the DC hole of the battery, if the charger displays a red light, it starts charging

1. Check if the battery can be turned on when the key is turned on in the ON position.

2. Check if the power display is indicated when long-press the power button of the battery.

3. Whether the instrument can be turned on normally and whether the light and the horn can be used normally.

Check whether the battery switch key is turned on, turn the start to ON

Check whether the battery is in place, whether the battery lock can be locked:

1. If it cannot be locked, the battery is not installed properly. It is necessary to take out the battery to check and re-check whether the four metal copper sheets of the body are deformed?

2. Check whether the battery card slot is deformed or has foreign objects.
①If there is foreign matter, use an insulating tool to plan it out.
②Deformation, you can use a screwdriver to straighten the deformation slot
Press the power indicator on the battery, if only the red grid or no light is on, the battery voltage is low or undervoltage.

The charger needs to be connected:
①The red light of the charger may be caused by the low battery voltage, which may cause the battery to not be turned on. Continue to fully charge until the green light of the charger is on.
②The green light of the charger is on, it means that the battery is damaged due to the long undervoltage time.

1. The first use needs to be charged for 12H,
2. Each charge needs to be charged for 7-8.5H to be fully charged
3. After fully charged, confirm whether the charger shows a green light
4. Press whether the power indicator on the battery is all on, all on
5. Low outdoor temperature
6. The user is overweight (normally 75KG)
7. The battery is broken

3. Meter Related Information

Press and hold the "+ -" two keys at the same time for 3s, press the on/off key to adjust to "P10", and press the "+" key to make the number below display "0000", and press and hold "+ -" at the same time to exit the mode.

E00 normal state
E06 Battery undervoltage
E07 Motor failure
E08 Turning handle failure
E09 Controller failure
E10 Communication reception failure

After the instrument is turned on, press and hold the "+ -" button at the same time to enter the menu setting, and short press the power button to switch to the P16 setting item. Then press and hold the down button for about 5 seconds to restore the factory settings.

We now have a total of 5 gears in the V8, and the default is 2 gears. In "0" mode, it doesn't provide pedal assist and the throttle doesn't work. From mode "1" to mode "5", both PAS and throttle will be activated in the three corresponding speed levels. You can activate the throttle to move the e-bike forward by pedaling the bike. As well as pressing the throttle on the handlebars to activate the accelerator without pedaling.

4. Bike Care Information

97% of the customers can be assembled in about 15 minutes, very easy! Here is the assembly video link: https://www.youtube.com/watch?

handlebar
wheel
front fork
Transmission adjustment
Fender Installation
Shelf installation
seat installation

5. Owner's Manual

Please email us via service@voltsteed.com for the manual.

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